Privacy Policy – Travobell
At Travobell, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or services. By using Travobell, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, passport or ID information (for flight bookings), and travel preferences.
- Booking Information: Flight, hotel, cruise, or package details, itinerary, and special requests.
- Technical Data: IP address, browser type, device information, and browsing activity on our website or app.
- Communication Data: Messages or queries you send to our customer support team.
2. How We Use Your Information
Your information is used to:
- Process bookings and provide travel services.
- Communicate booking confirmations, updates, and important travel information.
- Improve our website, app, and services.
- Send promotional offers, newsletters, and travel recommendations (with your consent).
- Prevent fraud and ensure the security of your transactions.
3. Sharing Your Information
Travobell does not sell or rent your personal information to third parties. We may share information with:
- Airlines, hotels, and travel partners to fulfill your bookings.
- Payment processors to complete transactions securely.
- Legal authorities if required by law or to protect our rights and users.
4. Security of Your Information
We use industry-standard encryption (SSL) and secure payment gateways to protect your data. Access to personal information is restricted to authorized personnel only.
5. Cookies and Tracking
Travobell uses cookies and similar technologies to enhance your browsing experience, remember preferences, and provide personalized offers. You can manage cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of promotional communications.
- Request information about how your data is used and stored.
7. Updates to This Policy
Travobell may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.